Effective date: 13th March 2020
These Terms and Conditions apply to the use of this website operated by EJ Wheldon Plumbing & Heating (“we”, “us”, “our”).
By using this website, you agree to these Terms and Conditions. If you do not agree, please do not use this website.
1. About Us
Business name: EJ Wheldon Plumbing & Heating
Registered office / trading address: 4 Walgarth Court, Holcot, Northampton, Northamptonshire, NN6 9TL
Email: elliott@ehwheldon.co.uk
Telephone: 07969 157520
If EJ Wheldon trades through a limited company, add the full company name, registered number, registered office, and place of registration, as UK company websites must show these details.
2. Use of This Website
You agree to use this website only for lawful purposes. You must not:
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misuse the website
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attempt to gain unauthorised access to the website or server
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knowingly introduce viruses or other harmful material
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use the website in any way that may damage, disable, or impair its operation
We may suspend or withdraw access to the website at any time if necessary for security, maintenance, or operational reasons.
3. Website Content
The content on this website is provided for general information only. While we try to ensure all information is accurate and up to date, we do not guarantee that all content will always be complete, current, or error-free.
Information on this website does not amount to technical advice specific to your property or heating system. Any quotation, recommendation, or installation advice should be confirmed following inspection and review of your specific requirements.
4. Quotations and Estimates
Any quote, estimate, guide price, or indicative pricing shown on this website is for general guidance only unless expressly confirmed by us in writing.
Final pricing may vary depending on factors including:
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property type and layout
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existing system condition
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flue route and location
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electrical or controls requirements
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pipework alterations
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access issues
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remedial or compliance works
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product availability
A binding contract for works will only arise once we confirm acceptance of the job in writing.
5. Booking and Services
Where you submit an enquiry, request a quote, or book work through this website, you confirm that the information you provide is accurate and complete.
We reserve the right to refuse or cancel enquiries, quotations, or bookings where:
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information provided is incomplete or inaccurate
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the works are outside our service area
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parts or products are unavailable
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safety, compliance, or access issues prevent us from proceeding
6. Consumer Cancellation Rights
If you enter into a contract with us at a distance, for example online, by phone, or by email, or off-premises, you may have legal cancellation rights under UK consumer law. In many cases, consumers have a 14-day cancellation period, although this can vary depending on the contract and whether services have begun with consent.
Where applicable, we will provide the required pre-contract information before any agreement is concluded.
If you ask us to begin work during any cancellation period, you may be required to pay for work completed up to the point of cancellation where this is permitted by law.
7. Product Information and Availability
Any references to boilers, controls, parts, or related products on this website are subject to availability and may be changed or withdrawn without notice.
Images are for illustration only. Actual products supplied may vary slightly in appearance, specification, or packaging.
8. Third-Party Links
This website may include links to third-party websites or services. These links are provided for convenience only. We do not control and are not responsible for the content, security, or privacy practices of third-party sites.
9. Intellectual Property
All content on this website, including text, graphics, branding, images, layout, and design, is owned by us or licensed to us unless otherwise stated.
You may view pages for your own personal use, but you must not copy, reproduce, republish, distribute, or exploit any content for commercial purposes without our prior written permission.
10. Liability
Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. Terms must remain fair and cannot override consumers’ core legal rights.
To the fullest extent permitted by law, we shall not be liable for:
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indirect or consequential loss
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loss of profit, revenue, business, or opportunity
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loss arising from reliance on general website content
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temporary inability to use the website
11. Privacy and Data Protection
Any personal information submitted through this website will be handled in accordance with our Privacy Policy.
If you use contact forms, quote requests, analytics, cookies, or advertising tools, you should also publish a proper Privacy Policy and Cookie Notice.
12. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will take effect once posted on this website. Please check this page periodically for updates.
13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact:
EJ Wheldon Plumbing & Heating
4 Walgarth Court, Holcot, Northampton, Northamptonshire, NN6 9TL
elliott@ejwheldon.co.uk
07969 157520